Parent Support ( Blue Sombrero Premium 4.2 )

Parent Support: Getting Started

We're willing to bet that the answer to your question is listed below.

Common Questions

Q1. How can I view my child's roster and schedule?

Q2. The site says there are no available programs for my child - what do I do now?

Q3. Tryout Acceptance - How will I find out if my child made a team?

Q4. I already have an account - how do I register my son/daughter for the upcoming season?

Q5. Tryout Acceptance - How can I accept the results of my child's tryout?

Q6. I still owe money for my child's registration. How can I make a payment?

Q7. I do not want to pay via credit card. Are there other options available?

Q8. How can I get a refund?

Q9. My child plays with an older age groups and the system will not allow me to sign for the older division. How do I sign my child up for the older group?

Q10. I'm having trouble with registration (I get an error message or my system says I do not have access to view a page). What should I do?

Q11. Tryout Acceptance - Why does my order show a $0.00 balance, when I am sure that I owe money?

Q12. How do I create a new account?

Q13. How do I log into my account?

Q14. I only want to pay the deposit right now. How do I do that?

Q15. Is my order complete?

Q16. How can I edit any of my account or participant information?

Q17. How can I sign up to volunteer?

Q18. How can I finish the order I see sitting in my shopping cart?

Q19. What do I do if I have forgotten my username and/or password?

Q20. During registration, the system is telling me all field marked with an * are required. But I have filled out every field! Why won’t it let me get to the next page?

Q21. What kind of computer equipment do I need to have in order to submit a registration online?

Q22. How can I view the privacy policy for this website?

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