Bulk Email Questions
- What is the Bulk Emailer?
- What are the different groups that I can select?
- What is the email list section for?
- How do I use the attachment feature?
- Can I include more than one attachment?
Bulk Email Answers
1. What is the Bulk Emailer?
The Bulk Emailer (or Newsletters feature) is a tool that will allow you to quickly and easily send out an email to specified groups of users on your website. User email addresses pull directly from accounts, so there will be no need for you to compile your own list of contact addresses.
2. What are the different groups that I can select?
You will need to select the group that you want to send an email to and there are some pre-set groups available in the bulk emailer:
- Divisions: This will allow you to select one or numerous divisions that have been built on your website. An email that is sent using this group will allow your email to go to users who have players registered in the specified divisions.
- Open Orders: Once you select this group, you will be able to send an email to all users who have an unpaid balance in their account on your site. This will allow you to send out payment reminders to members who still owe the club money for registrations.
- Programs: This group will provide a list of all programs that have been created on your site. You can select as many programs as you would like and the email you send will go to all users who have players registered in the specified program(s).
- Roles: This will give you a list of all security roles that have been created on your site, so you can send an email to all members who have been assigned a certain role (for example, you could send an email to all users with admin access).
- Teams: This group will allow you to send an email to select teams that have been set up on your website.
- Users: This group will provide a list of all users on your site – you can use this group to send an email to every person who has entered an email address on your website.
- Volunteers: The volunteers group will enable you to send an email to users who have signed up in the roles you select. You could use this group if you needed to send an email to all head coaches on your site.
3. What is the email list section for?
The email list is a place where you can manually add in email addresses in case you need to copy someone who does not have an email address in your system. You can also create your own email lists in Excel and paste them into this section.
4. How do I use the attachment feature?
We strongly recommend NOT sending attachments in your emails. Instead, we recommend you create a hyperlink from within the body of the email to the file in your file manager using the Document Manager icon:
5. Can I include more than one attachment?
If you utilize the Document Manager option explained above, you can add as many hyperlinks to as many files as you like!