Program level discounts are configured from Admin>>Programs and are specific to each individual program.
Volume Discounts
This discount is deducted from the order item total i.e. the price of the division, if a player is registered for more than one event/division in the same program. The volume discount applies to all subsequent registrations within a program (it won’t be applied to the first division that the player is registered to.)
Steps to configure Volume Discounts:
- Go to Admin>>Programs>>Edit Programs
- Click on the pencil next to the program you want to edit
- Go to the Fees & Discounts section (located at the bottom of the Edit Programs screen)
- Enter an amount for the Volume Discount (do not need to use the $ sign)
- Click Update
- Make sure that Volume discount is checked in Admin>>Site Settings- Discounts section
Family Discounts
The family discount applies to every player but the first player within a program. For example, if 2 players register for the same program, then Player 1 will NOT receive the discount and Player 2 will. Player 1 will never receive the Family Discount for this program. Furthermore, player 3, 4, 5, etc. will all receive the same flat discount as player 2. (*Unless you choose the Family Max Discount option.)
Steps to configure Family Discounts:
- Go to Admin>>Programs>>Edit Programs
- Click on the pencil next to the program you want to edit
- Go to the Fees & Discounts section (located at the bottom of the Edit Programs screen)
- Enter an amount for the Family Discount (do not need to use the $ sign)
- Choose whether to have the discount apply to “all players” or a “max # of players”
- Click Update
- Make sure that Family discount is checked in Admin>>Site Settings- Discounts section
*The Family Max Discount:
If you choose the Family Max Discount option, you can set a limit on the number of children in the family that the discount will apply for. For example, if the family has 4 children signed up under one program, with a family max discount of 2, then only the 2nd and 3rd child will receive the discount. The 1st child as well as the 4th child would NOT receive the Family Discount.

Resident Area Fees & Discounts
This is a great way to incorporate fees or discounts at the program level based on the City and/or Zip Code of the user. You have the option of applying the fee/discount to all players within an Account (per program) or to set a max number of players within an Account (per program). For example, if Jill Smith registers her two children for 2012 Fall Rec Soccer, and her Zip Code warrants a $20.00 discount, each child would receive a $20.00 discount at checkout if “all players” was selected by the Admin during setup. If the Admin set a “max number of players” to 1, then only the first child in Jill Smith’s account would receive the $20.00 discount at checkout.
Steps to configure Resident Area Fees & Discounts:
- Go to Admin >> Content Management >> Site Settings
- Scroll down towards the bottom to the section called Resident Fee / Discount
- Enter a list of Cities and/or Zip Codes separated by commas
***NOTE- keep in mind that if you have a Resident Discount created, then users with a city or zip code appearing on this list will be given the discount, however, if you have a Non-Resident Fee created, then users with a city or zip code NOT on the list will be charged the fee
- Click Update at the bottom of the page
- Go to Admin >> Programs >> Edit Programs
- Click on the pencil next to the desired program
- Go to the Non-Resident Fee or Resident Discount section (located at the bottom of the Edit Programs screen)
- Choose the Amount Type (Non-Resident Fee or Resident Discount)
- Enter an amount (do not need to use the $ sign)
- Choose to Apply Amount on All Players or set a Max # of players (per family)

- Click Update
Custom Program Fees and Discounts
This allows you to create a custom fee/discount based on a yes or no question. For Custom Fees or Discounts you can configure whether the fee or discount is applied on either a Yes or No answer. (In the past, a no answer to a custom fee question triggered a fee to an order and a yes answer to a custom discount question triggered a discount to an order.)
Steps to Create a Custom Fee or Discount:
- Go to Admin>>Programs>>Edit Programs

- Click on the pencil next to the program you want to edit

- Go to the Fees & Discounts section. Click Add/New edit button (located at the bottom of the Edit Programs screen)

- In your Program or Division Set-up, click on the Add New/Edit Field link under Custom Fees/Discounts at the bottom of the page. The set-up is the exact same but you will see a new field that will allow you to choose which response you want to apply the amount on. (do not need to use the $ sign)

- The parent will still be presented with a Yes/No option to select from while answering the question during registration. In the above example, a yes response will trigger a $100 fee to the order. The parent will see this order applied at checkout.
Steps to edit Custom Fees and Discounts:
- Go to Admin>>Programs>>Edit Programs
- Click on the pencil next to the program you want to edit
- Go to the Fees & Discounts section (located at the bottom of the Edit Programs screen)
- Click on the discount that you wish to edit
- Make changes, or check the delete box to delete
- Click Continue
- Click Update at the very bottom