Open Orders

Receiving payments on open orders is an essential task to keeping your financial records accurate. Typically orders will be open, meaning a balance is due, if the user selected check as the payment method or paid only the deposit amount. In order to receive payments to an order follow the steps below to ensure accurate accounting of all funds received.

Steps to Receive Payments for an Open Order

1. Go to Admin>>Open Orders 
2. Search for a specific order by order number or by sorting by any of the fields listed
3. Click Receive Payments to the right of the order (will read Refund Payments if customer has a negative open balance) 
   
4. Scroll down and enter an amount to pay for each of the players associated with the order. You can divide the total payment among the players however you like.
   
5. Select the appropriate Payment Method
   
6. Select either yes or no for an email confirmation (this will be sent to the parent) 
7. Click Submit